PUT api/Incident/Update
Request Information
URI Parameters
None.
Body Parameters
Incident| Name | Description | Type | Additional information |
|---|---|---|---|
| skills | string |
None. |
|
| u_event_id | string |
None. |
|
| u_reported_by | string |
None. |
|
| correlation_id | string |
None. |
|
| urgency | string |
None. |
|
| u_alternate_phone | string |
None. |
|
| group_list | string |
None. |
|
| u_defect | string |
None. |
|
| u_broadcast_notification | string |
None. |
|
| follow_up | string |
None. |
|
| business_service | string |
None. |
|
| closed_at | string |
None. |
|
| u_admin_credentials_required | string |
None. |
|
| parent | string |
None. |
|
| number | string |
None. |
|
| closed_by | string |
None. |
|
| u_close_subcode | string |
None. |
|
| work_start | string |
None. |
|
| calendar_stc | string |
None. |
|
| incident_state | string |
None. |
|
| business_duration | string |
None. |
|
| category | string |
None. |
|
| correlation_display | string |
None. |
|
| due_date | string |
None. |
|
| knowledge | string |
None. |
|
| made_sla | string |
None. |
|
| comments_and_work_notes | string |
None. |
|
| u_linked_to_p1 | string |
None. |
|
| user_input | string |
None. |
|
| rfc | string |
None. |
|
| child_incidents | string |
None. |
|
| u_incident_location | string |
None. |
|
| upon_reject | string |
None. |
|
| approval_history | string |
None. |
|
| work_notes | string |
None. |
|
| sys_id | string |
None. |
|
| sys_created_by | string |
None. |
|
| business_stc | string |
None. |
|
| subcategory | string |
None. |
|
| contact_type | string |
None. |
|
| time_worked | string |
None. |
|
| comments | string |
None. |
|
| upon_approval | string |
None. |
|
| location | string |
None. |
|
| expected_start | string |
None. |
|
| reopen_count | string |
None. |
|
| close_notes | string |
None. |
|
| u_sent_text_to_it | string |
None. |
|
| additional_assignee_list | string |
None. |
|
| impact | string |
None. |
|
| priority | string |
None. |
|
| description | string |
None. |
|
| sys_domain | string |
None. |
|
| sys_tags | string |
None. |
|
| sys_mod_count | string |
None. |
|
| work_notes_list | string |
None. |
|
| sla_due | string |
None. |
|
| contract | string |
None. |
|
| sys_updated_on | string |
None. |
|
| work_end | string |
None. |
|
| activity_due | string |
None. |
|
| company | string |
None. |
|
| active | string |
None. |
|
| u_vendor | string |
None. |
|
| assignment_group | string |
None. |
|
| u_sla_responded | string |
None. |
|
| u_substate | string |
None. |
|
| caller_id | string |
None. |
|
| parent_incident | string |
None. |
|
| state | string |
None. |
|
| approval_set | string |
None. |
|
| sys_created_on | string |
None. |
|
| reassignment_count | string |
None. |
|
| opened_at | string |
None. |
|
| u_symptom | string |
None. |
|
| order | string |
None. |
|
| short_description | string |
None. |
|
| u_originating_ticket | string |
None. |
|
| resolved_by | string |
None. |
|
| sys_updated_by | string |
None. |
|
| notify | string |
None. |
|
| problem_id | string |
None. |
|
| calendar_duration | string |
None. |
|
| close_code | string |
None. |
|
| approval | string |
None. |
|
| caused_by | string |
None. |
|
| severity | string |
None. |
|
| u_enhancement | string |
None. |
|
| assigned_to | string |
None. |
|
| resolved_at | string |
None. |
|
| cmdb_ci | string |
None. |
|
| opened_by | string |
None. |
|
| rejection_goto | string |
None. |
|
| sys_class_name | string |
None. |
|
| watch_list | string |
None. |
|
| escalation | string |
None. |
|
| u_first_call | string |
None. |
Request Formats
application/json, text/json, text/html
{
"skills": "sample string 1",
"u_event_id": "sample string 2",
"u_reported_by": "sample string 3",
"correlation_id": "sample string 4",
"urgency": "sample string 5",
"u_alternate_phone": "sample string 6",
"group_list": "sample string 7",
"u_defect": "sample string 8",
"u_broadcast_notification": "sample string 9",
"follow_up": "sample string 10",
"business_service": "sample string 11",
"closed_at": "sample string 12",
"u_admin_credentials_required": "sample string 13",
"parent": "sample string 14",
"number": "sample string 15",
"closed_by": "sample string 16",
"u_close_subcode": "sample string 17",
"work_start": "sample string 18",
"calendar_stc": "sample string 19",
"incident_state": "sample string 20",
"business_duration": "sample string 21",
"category": "sample string 22",
"correlation_display": "sample string 23",
"due_date": "sample string 24",
"knowledge": "sample string 25",
"made_sla": "sample string 26",
"comments_and_work_notes": "sample string 27",
"u_linked_to_p1": "sample string 28",
"user_input": "sample string 29",
"rfc": "sample string 30",
"child_incidents": "sample string 31",
"u_incident_location": "sample string 32",
"upon_reject": "sample string 33",
"approval_history": "sample string 34",
"work_notes": "sample string 35",
"sys_id": "sample string 36",
"sys_created_by": "sample string 37",
"business_stc": "sample string 38",
"subcategory": "sample string 39",
"contact_type": "sample string 40",
"time_worked": "sample string 41",
"comments": "sample string 42",
"upon_approval": "sample string 43",
"location": "sample string 44",
"expected_start": "sample string 45",
"reopen_count": "sample string 46",
"close_notes": "sample string 47",
"u_sent_text_to_it": "sample string 48",
"additional_assignee_list": "sample string 49",
"impact": "sample string 50",
"priority": "sample string 51",
"description": "sample string 52",
"sys_domain": "sample string 53",
"sys_tags": "sample string 54",
"sys_mod_count": "sample string 55",
"work_notes_list": "sample string 56",
"sla_due": "sample string 57",
"contract": "sample string 58",
"sys_updated_on": "sample string 59",
"work_end": "sample string 60",
"activity_due": "sample string 61",
"company": "sample string 62",
"active": "sample string 63",
"u_vendor": "sample string 64",
"assignment_group": "sample string 65",
"u_sla_responded": "sample string 66",
"u_substate": "sample string 67",
"caller_id": "sample string 68",
"parent_incident": "sample string 69",
"state": "sample string 70",
"approval_set": "sample string 71",
"sys_created_on": "sample string 72",
"reassignment_count": "sample string 73",
"opened_at": "sample string 74",
"u_symptom": "sample string 75",
"order": "sample string 76",
"short_description": "sample string 77",
"u_originating_ticket": "sample string 78",
"resolved_by": "sample string 79",
"sys_updated_by": "sample string 80",
"notify": "sample string 81",
"problem_id": "sample string 82",
"calendar_duration": "sample string 83",
"close_code": "sample string 84",
"approval": "sample string 85",
"caused_by": "sample string 86",
"severity": "sample string 87",
"u_enhancement": "sample string 88",
"assigned_to": "sample string 89",
"resolved_at": "sample string 90",
"cmdb_ci": "sample string 91",
"opened_by": "sample string 92",
"rejection_goto": "sample string 93",
"sys_class_name": "sample string 94",
"watch_list": "sample string 95",
"escalation": "sample string 96",
"u_first_call": "sample string 97"
}
application/xml, text/xml
<Incident xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SnowData.Models"> <active>sample string 63</active> <activity_due>sample string 61</activity_due> <additional_assignee_list>sample string 49</additional_assignee_list> <approval>sample string 85</approval> <approval_history>sample string 34</approval_history> <approval_set>sample string 71</approval_set> <assigned_to>sample string 89</assigned_to> <assignment_group>sample string 65</assignment_group> <business_duration>sample string 21</business_duration> <business_service>sample string 11</business_service> <business_stc>sample string 38</business_stc> <calendar_duration>sample string 83</calendar_duration> <calendar_stc>sample string 19</calendar_stc> <caller_id>sample string 68</caller_id> <category>sample string 22</category> <caused_by>sample string 86</caused_by> <child_incidents>sample string 31</child_incidents> <close_code>sample string 84</close_code> <close_notes>sample string 47</close_notes> <closed_at>sample string 12</closed_at> <closed_by>sample string 16</closed_by> <cmdb_ci>sample string 91</cmdb_ci> <comments>sample string 42</comments> <comments_and_work_notes>sample string 27</comments_and_work_notes> <company>sample string 62</company> <contact_type>sample string 40</contact_type> <contract>sample string 58</contract> <correlation_display>sample string 23</correlation_display> <correlation_id>sample string 4</correlation_id> <description>sample string 52</description> <due_date>sample string 24</due_date> <escalation>sample string 96</escalation> <expected_start>sample string 45</expected_start> <follow_up>sample string 10</follow_up> <group_list>sample string 7</group_list> <impact>sample string 50</impact> <incident_state>sample string 20</incident_state> <knowledge>sample string 25</knowledge> <location>sample string 44</location> <made_sla>sample string 26</made_sla> <notify>sample string 81</notify> <number>sample string 15</number> <opened_at>sample string 74</opened_at> <opened_by>sample string 92</opened_by> <order>sample string 76</order> <parent>sample string 14</parent> <parent_incident>sample string 69</parent_incident> <priority>sample string 51</priority> <problem_id>sample string 82</problem_id> <reassignment_count>sample string 73</reassignment_count> <rejection_goto>sample string 93</rejection_goto> <reopen_count>sample string 46</reopen_count> <resolved_at>sample string 90</resolved_at> <resolved_by>sample string 79</resolved_by> <rfc>sample string 30</rfc> <severity>sample string 87</severity> <short_description>sample string 77</short_description> <skills>sample string 1</skills> <sla_due>sample string 57</sla_due> <state>sample string 70</state> <subcategory>sample string 39</subcategory> <sys_class_name>sample string 94</sys_class_name> <sys_created_by>sample string 37</sys_created_by> <sys_created_on>sample string 72</sys_created_on> <sys_domain>sample string 53</sys_domain> <sys_id>sample string 36</sys_id> <sys_mod_count>sample string 55</sys_mod_count> <sys_tags>sample string 54</sys_tags> <sys_updated_by>sample string 80</sys_updated_by> <sys_updated_on>sample string 59</sys_updated_on> <time_worked>sample string 41</time_worked> <u_admin_credentials_required>sample string 13</u_admin_credentials_required> <u_alternate_phone>sample string 6</u_alternate_phone> <u_broadcast_notification>sample string 9</u_broadcast_notification> <u_close_subcode>sample string 17</u_close_subcode> <u_defect>sample string 8</u_defect> <u_enhancement>sample string 88</u_enhancement> <u_event_id>sample string 2</u_event_id> <u_first_call>sample string 97</u_first_call> <u_incident_location>sample string 32</u_incident_location> <u_linked_to_p1>sample string 28</u_linked_to_p1> <u_originating_ticket>sample string 78</u_originating_ticket> <u_reported_by>sample string 3</u_reported_by> <u_sent_text_to_it>sample string 48</u_sent_text_to_it> <u_sla_responded>sample string 66</u_sla_responded> <u_substate>sample string 67</u_substate> <u_symptom>sample string 75</u_symptom> <u_vendor>sample string 64</u_vendor> <upon_approval>sample string 43</upon_approval> <upon_reject>sample string 33</upon_reject> <urgency>sample string 5</urgency> <user_input>sample string 29</user_input> <watch_list>sample string 95</watch_list> <work_end>sample string 60</work_end> <work_notes>sample string 35</work_notes> <work_notes_list>sample string 56</work_notes_list> <work_start>sample string 18</work_start> </Incident>
application/x-www-form-urlencoded
Sample not available.
Response Information
Resource Description
Incident| Name | Description | Type | Additional information |
|---|---|---|---|
| skills | string |
None. |
|
| u_event_id | string |
None. |
|
| u_reported_by | string |
None. |
|
| correlation_id | string |
None. |
|
| urgency | string |
None. |
|
| u_alternate_phone | string |
None. |
|
| group_list | string |
None. |
|
| u_defect | string |
None. |
|
| u_broadcast_notification | string |
None. |
|
| follow_up | string |
None. |
|
| business_service | string |
None. |
|
| closed_at | string |
None. |
|
| u_admin_credentials_required | string |
None. |
|
| parent | string |
None. |
|
| number | string |
None. |
|
| closed_by | string |
None. |
|
| u_close_subcode | string |
None. |
|
| work_start | string |
None. |
|
| calendar_stc | string |
None. |
|
| incident_state | string |
None. |
|
| business_duration | string |
None. |
|
| category | string |
None. |
|
| correlation_display | string |
None. |
|
| due_date | string |
None. |
|
| knowledge | string |
None. |
|
| made_sla | string |
None. |
|
| comments_and_work_notes | string |
None. |
|
| u_linked_to_p1 | string |
None. |
|
| user_input | string |
None. |
|
| rfc | string |
None. |
|
| child_incidents | string |
None. |
|
| u_incident_location | string |
None. |
|
| upon_reject | string |
None. |
|
| approval_history | string |
None. |
|
| work_notes | string |
None. |
|
| sys_id | string |
None. |
|
| sys_created_by | string |
None. |
|
| business_stc | string |
None. |
|
| subcategory | string |
None. |
|
| contact_type | string |
None. |
|
| time_worked | string |
None. |
|
| comments | string |
None. |
|
| upon_approval | string |
None. |
|
| location | string |
None. |
|
| expected_start | string |
None. |
|
| reopen_count | string |
None. |
|
| close_notes | string |
None. |
|
| u_sent_text_to_it | string |
None. |
|
| additional_assignee_list | string |
None. |
|
| impact | string |
None. |
|
| priority | string |
None. |
|
| description | string |
None. |
|
| sys_domain | string |
None. |
|
| sys_tags | string |
None. |
|
| sys_mod_count | string |
None. |
|
| work_notes_list | string |
None. |
|
| sla_due | string |
None. |
|
| contract | string |
None. |
|
| sys_updated_on | string |
None. |
|
| work_end | string |
None. |
|
| activity_due | string |
None. |
|
| company | string |
None. |
|
| active | string |
None. |
|
| u_vendor | string |
None. |
|
| assignment_group | string |
None. |
|
| u_sla_responded | string |
None. |
|
| u_substate | string |
None. |
|
| caller_id | string |
None. |
|
| parent_incident | string |
None. |
|
| state | string |
None. |
|
| approval_set | string |
None. |
|
| sys_created_on | string |
None. |
|
| reassignment_count | string |
None. |
|
| opened_at | string |
None. |
|
| u_symptom | string |
None. |
|
| order | string |
None. |
|
| short_description | string |
None. |
|
| u_originating_ticket | string |
None. |
|
| resolved_by | string |
None. |
|
| sys_updated_by | string |
None. |
|
| notify | string |
None. |
|
| problem_id | string |
None. |
|
| calendar_duration | string |
None. |
|
| close_code | string |
None. |
|
| approval | string |
None. |
|
| caused_by | string |
None. |
|
| severity | string |
None. |
|
| u_enhancement | string |
None. |
|
| assigned_to | string |
None. |
|
| resolved_at | string |
None. |
|
| cmdb_ci | string |
None. |
|
| opened_by | string |
None. |
|
| rejection_goto | string |
None. |
|
| sys_class_name | string |
None. |
|
| watch_list | string |
None. |
|
| escalation | string |
None. |
|
| u_first_call | string |
None. |
Response Formats
application/json, text/json, text/html
{
"skills": "sample string 1",
"u_event_id": "sample string 2",
"u_reported_by": "sample string 3",
"correlation_id": "sample string 4",
"urgency": "sample string 5",
"u_alternate_phone": "sample string 6",
"group_list": "sample string 7",
"u_defect": "sample string 8",
"u_broadcast_notification": "sample string 9",
"follow_up": "sample string 10",
"business_service": "sample string 11",
"closed_at": "sample string 12",
"u_admin_credentials_required": "sample string 13",
"parent": "sample string 14",
"number": "sample string 15",
"closed_by": "sample string 16",
"u_close_subcode": "sample string 17",
"work_start": "sample string 18",
"calendar_stc": "sample string 19",
"incident_state": "sample string 20",
"business_duration": "sample string 21",
"category": "sample string 22",
"correlation_display": "sample string 23",
"due_date": "sample string 24",
"knowledge": "sample string 25",
"made_sla": "sample string 26",
"comments_and_work_notes": "sample string 27",
"u_linked_to_p1": "sample string 28",
"user_input": "sample string 29",
"rfc": "sample string 30",
"child_incidents": "sample string 31",
"u_incident_location": "sample string 32",
"upon_reject": "sample string 33",
"approval_history": "sample string 34",
"work_notes": "sample string 35",
"sys_id": "sample string 36",
"sys_created_by": "sample string 37",
"business_stc": "sample string 38",
"subcategory": "sample string 39",
"contact_type": "sample string 40",
"time_worked": "sample string 41",
"comments": "sample string 42",
"upon_approval": "sample string 43",
"location": "sample string 44",
"expected_start": "sample string 45",
"reopen_count": "sample string 46",
"close_notes": "sample string 47",
"u_sent_text_to_it": "sample string 48",
"additional_assignee_list": "sample string 49",
"impact": "sample string 50",
"priority": "sample string 51",
"description": "sample string 52",
"sys_domain": "sample string 53",
"sys_tags": "sample string 54",
"sys_mod_count": "sample string 55",
"work_notes_list": "sample string 56",
"sla_due": "sample string 57",
"contract": "sample string 58",
"sys_updated_on": "sample string 59",
"work_end": "sample string 60",
"activity_due": "sample string 61",
"company": "sample string 62",
"active": "sample string 63",
"u_vendor": "sample string 64",
"assignment_group": "sample string 65",
"u_sla_responded": "sample string 66",
"u_substate": "sample string 67",
"caller_id": "sample string 68",
"parent_incident": "sample string 69",
"state": "sample string 70",
"approval_set": "sample string 71",
"sys_created_on": "sample string 72",
"reassignment_count": "sample string 73",
"opened_at": "sample string 74",
"u_symptom": "sample string 75",
"order": "sample string 76",
"short_description": "sample string 77",
"u_originating_ticket": "sample string 78",
"resolved_by": "sample string 79",
"sys_updated_by": "sample string 80",
"notify": "sample string 81",
"problem_id": "sample string 82",
"calendar_duration": "sample string 83",
"close_code": "sample string 84",
"approval": "sample string 85",
"caused_by": "sample string 86",
"severity": "sample string 87",
"u_enhancement": "sample string 88",
"assigned_to": "sample string 89",
"resolved_at": "sample string 90",
"cmdb_ci": "sample string 91",
"opened_by": "sample string 92",
"rejection_goto": "sample string 93",
"sys_class_name": "sample string 94",
"watch_list": "sample string 95",
"escalation": "sample string 96",
"u_first_call": "sample string 97"
}
application/xml, text/xml
<Incident xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SnowData.Models"> <active>sample string 63</active> <activity_due>sample string 61</activity_due> <additional_assignee_list>sample string 49</additional_assignee_list> <approval>sample string 85</approval> <approval_history>sample string 34</approval_history> <approval_set>sample string 71</approval_set> <assigned_to>sample string 89</assigned_to> <assignment_group>sample string 65</assignment_group> <business_duration>sample string 21</business_duration> <business_service>sample string 11</business_service> <business_stc>sample string 38</business_stc> <calendar_duration>sample string 83</calendar_duration> <calendar_stc>sample string 19</calendar_stc> <caller_id>sample string 68</caller_id> <category>sample string 22</category> <caused_by>sample string 86</caused_by> <child_incidents>sample string 31</child_incidents> <close_code>sample string 84</close_code> <close_notes>sample string 47</close_notes> <closed_at>sample string 12</closed_at> <closed_by>sample string 16</closed_by> <cmdb_ci>sample string 91</cmdb_ci> <comments>sample string 42</comments> <comments_and_work_notes>sample string 27</comments_and_work_notes> <company>sample string 62</company> <contact_type>sample string 40</contact_type> <contract>sample string 58</contract> <correlation_display>sample string 23</correlation_display> <correlation_id>sample string 4</correlation_id> <description>sample string 52</description> <due_date>sample string 24</due_date> <escalation>sample string 96</escalation> <expected_start>sample string 45</expected_start> <follow_up>sample string 10</follow_up> <group_list>sample string 7</group_list> <impact>sample string 50</impact> <incident_state>sample string 20</incident_state> <knowledge>sample string 25</knowledge> <location>sample string 44</location> <made_sla>sample string 26</made_sla> <notify>sample string 81</notify> <number>sample string 15</number> <opened_at>sample string 74</opened_at> <opened_by>sample string 92</opened_by> <order>sample string 76</order> <parent>sample string 14</parent> <parent_incident>sample string 69</parent_incident> <priority>sample string 51</priority> <problem_id>sample string 82</problem_id> <reassignment_count>sample string 73</reassignment_count> <rejection_goto>sample string 93</rejection_goto> <reopen_count>sample string 46</reopen_count> <resolved_at>sample string 90</resolved_at> <resolved_by>sample string 79</resolved_by> <rfc>sample string 30</rfc> <severity>sample string 87</severity> <short_description>sample string 77</short_description> <skills>sample string 1</skills> <sla_due>sample string 57</sla_due> <state>sample string 70</state> <subcategory>sample string 39</subcategory> <sys_class_name>sample string 94</sys_class_name> <sys_created_by>sample string 37</sys_created_by> <sys_created_on>sample string 72</sys_created_on> <sys_domain>sample string 53</sys_domain> <sys_id>sample string 36</sys_id> <sys_mod_count>sample string 55</sys_mod_count> <sys_tags>sample string 54</sys_tags> <sys_updated_by>sample string 80</sys_updated_by> <sys_updated_on>sample string 59</sys_updated_on> <time_worked>sample string 41</time_worked> <u_admin_credentials_required>sample string 13</u_admin_credentials_required> <u_alternate_phone>sample string 6</u_alternate_phone> <u_broadcast_notification>sample string 9</u_broadcast_notification> <u_close_subcode>sample string 17</u_close_subcode> <u_defect>sample string 8</u_defect> <u_enhancement>sample string 88</u_enhancement> <u_event_id>sample string 2</u_event_id> <u_first_call>sample string 97</u_first_call> <u_incident_location>sample string 32</u_incident_location> <u_linked_to_p1>sample string 28</u_linked_to_p1> <u_originating_ticket>sample string 78</u_originating_ticket> <u_reported_by>sample string 3</u_reported_by> <u_sent_text_to_it>sample string 48</u_sent_text_to_it> <u_sla_responded>sample string 66</u_sla_responded> <u_substate>sample string 67</u_substate> <u_symptom>sample string 75</u_symptom> <u_vendor>sample string 64</u_vendor> <upon_approval>sample string 43</upon_approval> <upon_reject>sample string 33</upon_reject> <urgency>sample string 5</urgency> <user_input>sample string 29</user_input> <watch_list>sample string 95</watch_list> <work_end>sample string 60</work_end> <work_notes>sample string 35</work_notes> <work_notes_list>sample string 56</work_notes_list> <work_start>sample string 18</work_start> </Incident>