GET api/Incident/Get

Request Information

URI Parameters

None.

Body Parameters

None.

Response Information

Resource Description

Collection of IncidentResult
NameDescriptionTypeAdditional information
skills

string

None.

u_event_id

string

None.

u_reported_by

UReportedBy

None.

correlation_id

string

None.

urgency

string

None.

u_alternate_phone

string

None.

group_list

string

None.

u_defect

string

None.

u_broadcast_notification

UBoardcastNotification

None.

follow_up

string

None.

business_service

string

None.

closed_at

string

None.

u_admin_credentials_required

string

None.

parent

string

None.

number

string

None.

closed_by

string

None.

u_close_subcode

string

None.

work_start

string

None.

calendar_stc

string

None.

incident_state

string

None.

business_duration

string

None.

category

string

None.

correlation_display

string

None.

due_date

string

None.

knowledge

string

None.

made_sla

string

None.

comments_and_work_notes

string

None.

u_linked_to_p1

string

None.

user_input

string

None.

rfc

Rfc

None.

child_incidents

string

None.

u_incident_location

string

None.

upon_reject

string

None.

approval_history

string

None.

work_notes

string

None.

sys_id

string

None.

sys_created_by

string

None.

business_stc

string

None.

subcategory

string

None.

contact_type

string

None.

time_worked

string

None.

comments

string

None.

upon_approval

string

None.

location

string

None.

expected_start

string

None.

reopen_count

string

None.

close_notes

string

None.

u_sent_text_to_it

string

None.

additional_assignee_list

string

None.

impact

string

None.

priority

string

None.

description

string

None.

sys_domain

SysDomain

None.

sys_tags

string

None.

sys_mod_count

string

None.

work_notes_list

string

None.

sla_due

string

None.

contract

string

None.

sys_updated_on

string

None.

work_end

string

None.

activity_due

string

None.

company

Company

None.

active

string

None.

u_vendor

UVendor

None.

assignment_group

AssignmentGroup

None.

u_sla_responded

string

None.

u_substate

string

None.

caller_id

CallerId

None.

parent_incident

ParentIncident

None.

state

string

None.

approval_set

string

None.

sys_created_on

string

None.

reassignment_count

string

None.

opened_at

string

None.

u_symptom

string

None.

order

string

None.

short_description

string

None.

u_originating_ticket

UOriginatingTicket

None.

resolved_by

ResolvedBy

None.

sys_updated_by

string

None.

notify

string

None.

problem_id

ProblemId

None.

calendar_duration

string

None.

close_code

string

None.

approval

string

None.

caused_by

CausedBy

None.

severity

string

None.

u_enhancement

string

None.

assigned_to

AssignedTo

None.

resolved_at

string

None.

cmdb_ci

CmdbCi

None.

opened_by

OpenedBy

None.

rejection_goto

string

None.

sys_class_name

string

None.

watch_list

string

None.

escalation

string

None.

u_first_call

string

None.

Response Formats

application/json, text/json, text/html

Sample:
[
  {
    "skills": "sample string 1",
    "u_event_id": "sample string 2",
    "u_reported_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "correlation_id": "sample string 3",
    "urgency": "sample string 4",
    "u_alternate_phone": "sample string 5",
    "group_list": "sample string 6",
    "u_defect": "sample string 7",
    "u_broadcast_notification": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "follow_up": "sample string 8",
    "business_service": "sample string 9",
    "closed_at": "sample string 10",
    "u_admin_credentials_required": "sample string 11",
    "parent": "sample string 12",
    "number": "sample string 13",
    "closed_by": "sample string 14",
    "u_close_subcode": "sample string 15",
    "work_start": "sample string 16",
    "calendar_stc": "sample string 17",
    "incident_state": "sample string 18",
    "business_duration": "sample string 19",
    "category": "sample string 20",
    "correlation_display": "sample string 21",
    "due_date": "sample string 22",
    "knowledge": "sample string 23",
    "made_sla": "sample string 24",
    "comments_and_work_notes": "sample string 25",
    "u_linked_to_p1": "sample string 26",
    "user_input": "sample string 27",
    "rfc": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "child_incidents": "sample string 28",
    "u_incident_location": "sample string 29",
    "upon_reject": "sample string 30",
    "approval_history": "sample string 31",
    "work_notes": "sample string 32",
    "sys_id": "sample string 33",
    "sys_created_by": "sample string 34",
    "business_stc": "sample string 35",
    "subcategory": "sample string 36",
    "contact_type": "sample string 37",
    "time_worked": "sample string 38",
    "comments": "sample string 39",
    "upon_approval": "sample string 40",
    "location": "sample string 41",
    "expected_start": "sample string 42",
    "reopen_count": "sample string 43",
    "close_notes": "sample string 44",
    "u_sent_text_to_it": "sample string 45",
    "additional_assignee_list": "sample string 46",
    "impact": "sample string 47",
    "priority": "sample string 48",
    "description": "sample string 49",
    "sys_domain": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "sys_tags": "sample string 50",
    "sys_mod_count": "sample string 51",
    "work_notes_list": "sample string 52",
    "sla_due": "sample string 53",
    "contract": "sample string 54",
    "sys_updated_on": "sample string 55",
    "work_end": "sample string 56",
    "activity_due": "sample string 57",
    "company": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "active": "sample string 58",
    "u_vendor": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "assignment_group": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "u_sla_responded": "sample string 59",
    "u_substate": "sample string 60",
    "caller_id": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "parent_incident": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "state": "sample string 61",
    "approval_set": "sample string 62",
    "sys_created_on": "sample string 63",
    "reassignment_count": "sample string 64",
    "opened_at": "sample string 65",
    "u_symptom": "sample string 66",
    "order": "sample string 67",
    "short_description": "sample string 68",
    "u_originating_ticket": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "resolved_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "sys_updated_by": "sample string 69",
    "notify": "sample string 70",
    "problem_id": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "calendar_duration": "sample string 71",
    "close_code": "sample string 72",
    "approval": "sample string 73",
    "caused_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "severity": "sample string 74",
    "u_enhancement": "sample string 75",
    "assigned_to": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "resolved_at": "sample string 76",
    "cmdb_ci": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "opened_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "rejection_goto": "sample string 77",
    "sys_class_name": "sample string 78",
    "watch_list": "sample string 79",
    "escalation": "sample string 80",
    "u_first_call": "sample string 81"
  },
  {
    "skills": "sample string 1",
    "u_event_id": "sample string 2",
    "u_reported_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "correlation_id": "sample string 3",
    "urgency": "sample string 4",
    "u_alternate_phone": "sample string 5",
    "group_list": "sample string 6",
    "u_defect": "sample string 7",
    "u_broadcast_notification": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "follow_up": "sample string 8",
    "business_service": "sample string 9",
    "closed_at": "sample string 10",
    "u_admin_credentials_required": "sample string 11",
    "parent": "sample string 12",
    "number": "sample string 13",
    "closed_by": "sample string 14",
    "u_close_subcode": "sample string 15",
    "work_start": "sample string 16",
    "calendar_stc": "sample string 17",
    "incident_state": "sample string 18",
    "business_duration": "sample string 19",
    "category": "sample string 20",
    "correlation_display": "sample string 21",
    "due_date": "sample string 22",
    "knowledge": "sample string 23",
    "made_sla": "sample string 24",
    "comments_and_work_notes": "sample string 25",
    "u_linked_to_p1": "sample string 26",
    "user_input": "sample string 27",
    "rfc": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "child_incidents": "sample string 28",
    "u_incident_location": "sample string 29",
    "upon_reject": "sample string 30",
    "approval_history": "sample string 31",
    "work_notes": "sample string 32",
    "sys_id": "sample string 33",
    "sys_created_by": "sample string 34",
    "business_stc": "sample string 35",
    "subcategory": "sample string 36",
    "contact_type": "sample string 37",
    "time_worked": "sample string 38",
    "comments": "sample string 39",
    "upon_approval": "sample string 40",
    "location": "sample string 41",
    "expected_start": "sample string 42",
    "reopen_count": "sample string 43",
    "close_notes": "sample string 44",
    "u_sent_text_to_it": "sample string 45",
    "additional_assignee_list": "sample string 46",
    "impact": "sample string 47",
    "priority": "sample string 48",
    "description": "sample string 49",
    "sys_domain": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "sys_tags": "sample string 50",
    "sys_mod_count": "sample string 51",
    "work_notes_list": "sample string 52",
    "sla_due": "sample string 53",
    "contract": "sample string 54",
    "sys_updated_on": "sample string 55",
    "work_end": "sample string 56",
    "activity_due": "sample string 57",
    "company": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "active": "sample string 58",
    "u_vendor": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "assignment_group": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "u_sla_responded": "sample string 59",
    "u_substate": "sample string 60",
    "caller_id": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "parent_incident": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "state": "sample string 61",
    "approval_set": "sample string 62",
    "sys_created_on": "sample string 63",
    "reassignment_count": "sample string 64",
    "opened_at": "sample string 65",
    "u_symptom": "sample string 66",
    "order": "sample string 67",
    "short_description": "sample string 68",
    "u_originating_ticket": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "resolved_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "sys_updated_by": "sample string 69",
    "notify": "sample string 70",
    "problem_id": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "calendar_duration": "sample string 71",
    "close_code": "sample string 72",
    "approval": "sample string 73",
    "caused_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "severity": "sample string 74",
    "u_enhancement": "sample string 75",
    "assigned_to": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "resolved_at": "sample string 76",
    "cmdb_ci": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "opened_by": {
      "link": "sample string 1",
      "value": "sample string 2"
    },
    "rejection_goto": "sample string 77",
    "sys_class_name": "sample string 78",
    "watch_list": "sample string 79",
    "escalation": "sample string 80",
    "u_first_call": "sample string 81"
  }
]

application/xml, text/xml

Sample:
<ArrayOfIncidentResult xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SnowData.Models">
  <IncidentResult>
    <active>sample string 58</active>
    <activity_due>sample string 57</activity_due>
    <additional_assignee_list>sample string 46</additional_assignee_list>
    <approval>sample string 73</approval>
    <approval_history>sample string 31</approval_history>
    <approval_set>sample string 62</approval_set>
    <assigned_to>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </assigned_to>
    <assignment_group>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </assignment_group>
    <business_duration>sample string 19</business_duration>
    <business_service>sample string 9</business_service>
    <business_stc>sample string 35</business_stc>
    <calendar_duration>sample string 71</calendar_duration>
    <calendar_stc>sample string 17</calendar_stc>
    <caller_id>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </caller_id>
    <category>sample string 20</category>
    <caused_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </caused_by>
    <child_incidents>sample string 28</child_incidents>
    <close_code>sample string 72</close_code>
    <close_notes>sample string 44</close_notes>
    <closed_at>sample string 10</closed_at>
    <closed_by>sample string 14</closed_by>
    <cmdb_ci>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </cmdb_ci>
    <comments>sample string 39</comments>
    <comments_and_work_notes>sample string 25</comments_and_work_notes>
    <company>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </company>
    <contact_type>sample string 37</contact_type>
    <contract>sample string 54</contract>
    <correlation_display>sample string 21</correlation_display>
    <correlation_id>sample string 3</correlation_id>
    <description>sample string 49</description>
    <due_date>sample string 22</due_date>
    <escalation>sample string 80</escalation>
    <expected_start>sample string 42</expected_start>
    <follow_up>sample string 8</follow_up>
    <group_list>sample string 6</group_list>
    <impact>sample string 47</impact>
    <incident_state>sample string 18</incident_state>
    <knowledge>sample string 23</knowledge>
    <location>sample string 41</location>
    <made_sla>sample string 24</made_sla>
    <notify>sample string 70</notify>
    <number>sample string 13</number>
    <opened_at>sample string 65</opened_at>
    <opened_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </opened_by>
    <order>sample string 67</order>
    <parent>sample string 12</parent>
    <parent_incident>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </parent_incident>
    <priority>sample string 48</priority>
    <problem_id>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </problem_id>
    <reassignment_count>sample string 64</reassignment_count>
    <rejection_goto>sample string 77</rejection_goto>
    <reopen_count>sample string 43</reopen_count>
    <resolved_at>sample string 76</resolved_at>
    <resolved_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </resolved_by>
    <rfc>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </rfc>
    <severity>sample string 74</severity>
    <short_description>sample string 68</short_description>
    <skills>sample string 1</skills>
    <sla_due>sample string 53</sla_due>
    <state>sample string 61</state>
    <subcategory>sample string 36</subcategory>
    <sys_class_name>sample string 78</sys_class_name>
    <sys_created_by>sample string 34</sys_created_by>
    <sys_created_on>sample string 63</sys_created_on>
    <sys_domain>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </sys_domain>
    <sys_id>sample string 33</sys_id>
    <sys_mod_count>sample string 51</sys_mod_count>
    <sys_tags>sample string 50</sys_tags>
    <sys_updated_by>sample string 69</sys_updated_by>
    <sys_updated_on>sample string 55</sys_updated_on>
    <time_worked>sample string 38</time_worked>
    <u_admin_credentials_required>sample string 11</u_admin_credentials_required>
    <u_alternate_phone>sample string 5</u_alternate_phone>
    <u_broadcast_notification>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_broadcast_notification>
    <u_close_subcode>sample string 15</u_close_subcode>
    <u_defect>sample string 7</u_defect>
    <u_enhancement>sample string 75</u_enhancement>
    <u_event_id>sample string 2</u_event_id>
    <u_first_call>sample string 81</u_first_call>
    <u_incident_location>sample string 29</u_incident_location>
    <u_linked_to_p1>sample string 26</u_linked_to_p1>
    <u_originating_ticket>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_originating_ticket>
    <u_reported_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_reported_by>
    <u_sent_text_to_it>sample string 45</u_sent_text_to_it>
    <u_sla_responded>sample string 59</u_sla_responded>
    <u_substate>sample string 60</u_substate>
    <u_symptom>sample string 66</u_symptom>
    <u_vendor>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_vendor>
    <upon_approval>sample string 40</upon_approval>
    <upon_reject>sample string 30</upon_reject>
    <urgency>sample string 4</urgency>
    <user_input>sample string 27</user_input>
    <watch_list>sample string 79</watch_list>
    <work_end>sample string 56</work_end>
    <work_notes>sample string 32</work_notes>
    <work_notes_list>sample string 52</work_notes_list>
    <work_start>sample string 16</work_start>
  </IncidentResult>
  <IncidentResult>
    <active>sample string 58</active>
    <activity_due>sample string 57</activity_due>
    <additional_assignee_list>sample string 46</additional_assignee_list>
    <approval>sample string 73</approval>
    <approval_history>sample string 31</approval_history>
    <approval_set>sample string 62</approval_set>
    <assigned_to>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </assigned_to>
    <assignment_group>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </assignment_group>
    <business_duration>sample string 19</business_duration>
    <business_service>sample string 9</business_service>
    <business_stc>sample string 35</business_stc>
    <calendar_duration>sample string 71</calendar_duration>
    <calendar_stc>sample string 17</calendar_stc>
    <caller_id>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </caller_id>
    <category>sample string 20</category>
    <caused_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </caused_by>
    <child_incidents>sample string 28</child_incidents>
    <close_code>sample string 72</close_code>
    <close_notes>sample string 44</close_notes>
    <closed_at>sample string 10</closed_at>
    <closed_by>sample string 14</closed_by>
    <cmdb_ci>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </cmdb_ci>
    <comments>sample string 39</comments>
    <comments_and_work_notes>sample string 25</comments_and_work_notes>
    <company>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </company>
    <contact_type>sample string 37</contact_type>
    <contract>sample string 54</contract>
    <correlation_display>sample string 21</correlation_display>
    <correlation_id>sample string 3</correlation_id>
    <description>sample string 49</description>
    <due_date>sample string 22</due_date>
    <escalation>sample string 80</escalation>
    <expected_start>sample string 42</expected_start>
    <follow_up>sample string 8</follow_up>
    <group_list>sample string 6</group_list>
    <impact>sample string 47</impact>
    <incident_state>sample string 18</incident_state>
    <knowledge>sample string 23</knowledge>
    <location>sample string 41</location>
    <made_sla>sample string 24</made_sla>
    <notify>sample string 70</notify>
    <number>sample string 13</number>
    <opened_at>sample string 65</opened_at>
    <opened_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </opened_by>
    <order>sample string 67</order>
    <parent>sample string 12</parent>
    <parent_incident>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </parent_incident>
    <priority>sample string 48</priority>
    <problem_id>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </problem_id>
    <reassignment_count>sample string 64</reassignment_count>
    <rejection_goto>sample string 77</rejection_goto>
    <reopen_count>sample string 43</reopen_count>
    <resolved_at>sample string 76</resolved_at>
    <resolved_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </resolved_by>
    <rfc>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </rfc>
    <severity>sample string 74</severity>
    <short_description>sample string 68</short_description>
    <skills>sample string 1</skills>
    <sla_due>sample string 53</sla_due>
    <state>sample string 61</state>
    <subcategory>sample string 36</subcategory>
    <sys_class_name>sample string 78</sys_class_name>
    <sys_created_by>sample string 34</sys_created_by>
    <sys_created_on>sample string 63</sys_created_on>
    <sys_domain>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </sys_domain>
    <sys_id>sample string 33</sys_id>
    <sys_mod_count>sample string 51</sys_mod_count>
    <sys_tags>sample string 50</sys_tags>
    <sys_updated_by>sample string 69</sys_updated_by>
    <sys_updated_on>sample string 55</sys_updated_on>
    <time_worked>sample string 38</time_worked>
    <u_admin_credentials_required>sample string 11</u_admin_credentials_required>
    <u_alternate_phone>sample string 5</u_alternate_phone>
    <u_broadcast_notification>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_broadcast_notification>
    <u_close_subcode>sample string 15</u_close_subcode>
    <u_defect>sample string 7</u_defect>
    <u_enhancement>sample string 75</u_enhancement>
    <u_event_id>sample string 2</u_event_id>
    <u_first_call>sample string 81</u_first_call>
    <u_incident_location>sample string 29</u_incident_location>
    <u_linked_to_p1>sample string 26</u_linked_to_p1>
    <u_originating_ticket>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_originating_ticket>
    <u_reported_by>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_reported_by>
    <u_sent_text_to_it>sample string 45</u_sent_text_to_it>
    <u_sla_responded>sample string 59</u_sla_responded>
    <u_substate>sample string 60</u_substate>
    <u_symptom>sample string 66</u_symptom>
    <u_vendor>
      <link>sample string 1</link>
      <value>sample string 2</value>
    </u_vendor>
    <upon_approval>sample string 40</upon_approval>
    <upon_reject>sample string 30</upon_reject>
    <urgency>sample string 4</urgency>
    <user_input>sample string 27</user_input>
    <watch_list>sample string 79</watch_list>
    <work_end>sample string 56</work_end>
    <work_notes>sample string 32</work_notes>
    <work_notes_list>sample string 52</work_notes_list>
    <work_start>sample string 16</work_start>
  </IncidentResult>
</ArrayOfIncidentResult>